Just Following Directions
Tech Support: "I need you to right-click on the Open Desktop."
Tech Support: "Did you get a pop-up menu?"
Tech Support: "OK. Right click again. Do you see a pop-up menu?"
Tech Support: "OK, sir. Can you tell me what you have done up until this point?"
Customer: "Sure, you told me to write 'click' and I wrote 'click'." (At this point the tech support person had to put the caller on hold to tell the rest of the tech support staff what had happened. He/she couldn't, however, stop from giggling when he/she got back to the call.)
Tech Support: "OK, did you type 'click' with the keyboard?"
Customer: "I have done something dumb, right?"